Stellar Industries announces that Jeff Oelke has been named Director of Customer Service and Quality. Oelke brings a diverse professional background and a proven track record to his role at Stellar. He has more than twenty years of experience in operations and quality assurance with such companies as Winnebago Industries, and most recently, McNeilus Truck and Manufacturing Inc. in Dodge Center, MN. His background in operations and customer service will carry forward into his new dual role managing the customer service and quality teams.
As Director of Customer Service and Quality, Oelke will lead the customer service team in providing best-in-class customer service and resolution while also guiding the strategic direction for Stellar鈥檚 Quality Team. Oelke will oversee the productivity, effectiveness, and scalability of the customer service efforts at Stellar while leading a team of technical customer service agents.
鈥淲e are excited for Jeff to join Stellar as Director of Customer Service and Quality,鈥� said Susan Bunz, Vice President of Human Resources at Stellar. 鈥淗is background in truck manufacturing and operations knowledge will be a tremendous addition to the Stellar team.鈥�
Oelke holds a degree in Manufacturing and Quality Management from the University of Minnesota. He has earned numerous professional certifications including Six Sigma Green Belt certification. Oelke succeeds Nick Anderson who was promoted to head the Human Resources Training Area.