Hauler Hero, an all-in-one tech platform that helps waste management companies scale their businesses, announced $10M seed funding led by I2BF Global Ventures, K5 Global, Somersault Ventures, Recall Capital, and executives from ServiceTitan. Every community relies on waste and recycling haulers for health and safety. Rain or shine, flat tire or full, pandemic or not鈥攏o matter what, the trash must get picked up. The company already has 120+ waste management customers in 40 states and grew 200% in the past year.
The United States alone generates more than 300 million tons of garbage, and that metric widens to 2.2 billion tons globally. Mismanagement and poorly run garbage systems can lead to dirtier communities, ocean pollution, soil contamination and a rise in preventable diseases.
While the waste management industry generated $145 billion in 2023, the sector has been largely ignored by Silicon Valley, forcing businesses to rely on manual processes, paper records, and legacy software. These inefficiencies result in longer routes, higher fuel costs, missed pickups, billing errors, and delayed payments鈥攃ausing companies to struggle scaling their businesses and provide timely, reliable service.
鈥淓very single day, these heroes keep our communities healthy and clean, but for decades, haulers have been forced to use outdated systems that hinder their ability to operate efficiently,鈥� explained Mark Hoadley, CEO and co-founder of Hauler Hero. 鈥淭he more time and money we can save haulers, the more they can spend with their families.鈥�
Hauler Hero uses AI and cloud-based tech to help waste haulers improve their operations, increase efficiency, and reduce costs. The company鈥檚 platform automates invoicing, routing, dispatch, and customer engagement. This results in more than 14+ hours saved per week by office employees while driving significant improvements in cash collection, customer churn, and client satisfaction. Hauler Hero serves residential, commercial, government and industrial haulers, including those who serve major institutions like Verizon, Wells Fargo, McDonald’s, UPS, PG&E, US Army, and Marriott.
Key features include:
- CRM – See all your customer data in one place, improving support and efficiency
- Billing – Streamline your invoicing with powerful automated billing tools that pay faster
- Driver App – Simple tool for drivers to run routes efficiently and log exception events
- Follow Up – Automate communication with customers to improve support
- Dispatching – Track route progress, reroute with a click and keep your drivers in sync
- Reporting – Comprehensive system to track key metrics to inform data-driven decisions
- Customer Portal – Give customers access to payments, service history, and more.
鈥淗auler Hero is the first software that has taken the time to listen, understand the pain points and challenges that my team and I face daily, always working to construct a software that is making our lives easier serving our needs for all recurring and commercial success,鈥� said Joe Parmenter, owner of Greenleaf Recycling. 鈥淭hey鈥檙e saving us countless hours and dollars per week on unnecessary work from separate softwares and in house custom reporting. We鈥檙e excited to see what they roll out next.鈥�